Store; Brand Manager

Overview

Location:

Store Location

Are you passionate about developing talent and creating an environment focused on outstanding customer experience? Do you have an entrepreneurial spirit and you’re looking for your next big career move?

Reports to:

Regional Manager

As a Brand Manager at Stanton Optical, you will act as a brand ambassador for the organization; building, guiding and inspiring high-performing teams in a fast-paced, fun and collaborative environment. You will do this all while preparing yourself to take the next step in your career with our tremendous growth opportunities.

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation s most desirable optical brands.

Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

• Vision: Modernizing the eye care experience for all people
• Mission: Making eye care easy
• Values: iCARE

• We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical consistently ranks among the nation’s top optical retailers.
• We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing great ideas to improve the business.
• Eligible employees enjoy benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and more.
• Paid time off that increases with seniority
• Professional development and promotion opportunities
• Employee recognition programs
• Employee Assistance Program (EAP)
• Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products
• Competitive variable compensation opportunities and commission on sales
• Work with an amazing team!

• Lead store talent acquisition and talent development; including direct recruiting, partnering with Recruiting Department, training new team members and ongoing development plans for store associates.
• Build strong partnership with Clinical services.
• Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
• Communicate effectively and build a strong partnership with the Support Center and Human Resources.
• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
• Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
• Other duties as assigned and required.

• An associate degree or 2 years of store management experience.
• Having a valid ABO/NCLE Certification as required by state law is preferred. Must be willing to earn certification within the first year of employment.
• Demonstrated leadership ability with at least three years of experience in a fast paced retail environment.
• Ability to communicate effectively with a diverse group of people.
• Ability to multitask, prioritize and be flexible with changing business needs in a team environment.
• Knowledge of talent acquisition, talent development and HR processes.

• Do you share our vision of modernizing eye care for all people and making eye care easy?
• Do you have an associate degree or 2 years of store management experience?
• Are you passionate about outstanding customer/patient care and eager to share that passion with others?
• Do you have a strong interest in learning, embracing and fostering innovation among your team?
• Are you consistently promoting high work standards while empowering others to have an…