Guest Service Supervisor

Overview

Join to apply for the Guest Service Supervisor role at Global Partners LP
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We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks.

Global Partners LP has a long history of serving communities, with operations including Alltown Fresh, a network of energy terminals, and initiatives like Global

GLO. We are committed to investing in the energy transition and supporting communities where we operate.

We’re excited for the next 90 years and are looking for passionate people with great ideas to contribute to our company’s future.

• Supervise employees to ensure they perform all job duties implemented by management.
• Coach employees by giving constructive feedback to help perform tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to established safety, security, quality, and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards and maintain proper cash levels.
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, trash).
• Execute all guest service programs and processes 24/7.
• Manage cash processes including deposit preparation, lotteries, gift cards, and checks where applicable.
• Replenish products to maintain in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

• Must be available to work flexible hours that may include days, nights, weekends and/or holidays.
• Must be efficient and organized.
• Must be at least 18 years of age to be considered for the position.
• Must have reliable transportation and a valid driver’s license.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift.
• Work in intermittent temperatures (e.g., cooler, outside).
• High School Diploma or GED.

• Competitive salaries and opportunities for growth with an amazing Talent Development Team providing trainings for growth and job development.
• Health, dental, vision, life insurance, and wellness support.
• 401(k) with company match.
• Tuition reimbursement after 6 months of service.

• Apply to be considered for the role.
• Resume review by hiring manager; a recruiter or manager may contact you if your experience aligns.
• Interviews may be conducted in person or via Zoom, with additional information provided as needed.

• High School Diploma or GED

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace diversity and do not discriminate on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by law. If you require an accommodation to apply, please contact our recruiting department at .

Disclaimer: In Massachusetts, lie detector tests are not allowed as a condition of employment; violations may incur penalties.