Medical Staff Services Specialist- Part Time

Overview

Come lead with us at Houston Methodist Cypress Hospital. The Medical Staff Services Specialist position provides comprehensive support to the Medical Staff and Governing Body in matters of Medical Staff self‑governance. Duties for this position are varied within the department and include one or more of the following: processes applications for appointment and reappointment to the Medical Staff and Allied Health Professionals;

maintains current and accurate physician and privileging information for hospital information systems to support hospital operations and appropriate patient care; interacts daily with hospital staff, management, and members of the medical staff in applicable areas of Medical Staff Services and functions, including preparation and/or distribution of Emergency Call Schedules and/or physician compensation; and performs other preparatory and documentation functions related to the medical staff's general, department and committee meetings, as applicable.

Non‑exempt

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post‑secondary education, etc.).

• Three years of experience in the Medical Staff office, Credentialing/Privileging, and/or administrative function in healthcare.
• Three years of experience in word‑processing and spreadsheet software, such as Microsoft Word and Excel, and database management.

• Preferred: CPCS – Certified Provider Credentialing Specialist (NAMSS) or CPMSM – Certified Professional Medical Services Management (NAMSS).

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on‑going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions.
• Ability to effectively communicate with patients, physicians, family members and co‑workers in a customer‑service focused manner.
• Self‑motivated, detail‑oriented, energetic, and able to prioritize multiple projects.
• Knowledge of accreditation and certification regulations that relate to Medical Staff Services.
• Computer literacy, including proficiency in word‑processing, spreadsheet and presentation software such as Microsoft Word, Excel, and PowerPoint; experience with credentialing software preferred.
• Knowledge of medical terminology.
• Ability to complete work within designated time frames.
• Ability to offer suggestions to leadership and colleagues and implement change to enhance efficiency and organization of office operations.
• Ability to maintain confidentiality and privacy of practitioner files.

• Assists with customer needs, handles resolution of complex problems/issues, and notifies management of issue and resolution, such as physician onboarding and education (CME's) as related to scope of department.
• Promotes a positive work environment and contributes to a dynamic, team‑focused work unit that actively helps one another to achieve optimal departmental and organizational results.

• Supports medical staff by performing functions such as medical staff meeting management including logistics, scheduling, agenda, preparation/minutes and follow‑up.
• Manages ER call schedules as applicable.
• Performs credentialing and privileging tasks such as but not limited to temporary/additional privileges, dependent allied health.
• Responds to inquiries from other healthcare organizations as needed.
• Performs physician compensation duties as applicable.

• Performs analysis of applications/documents and internal audits on files.
• Performs data analysis and investigates issues within the credentialing database; manages database as necessary.
• Prepares for accreditation reviews and ongoing compliance with regulatory standards.

• Adjusts work schedules to accommodate departmental/organizational needs.
• Uses resources efficiently and does not waste supplies.

• Participates in department and organizational projects and activities.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

• Uniform:
  No
• Scrubs:
  No
• Business professional:
  Yes
• Other (department approved):
  No

• Note that employees may be required to be on‑call during emergencies (i.e., Disaster, Severe Weather Events, etc.) regardless of selection below.
• On Call:
  No

• Travel specifications may vary by department.
• May require travel within the Houston Metropolitan area:
  Yes
• May require travel outside Houston Metropolitan area:
  No