Outpatient Clinical Manager

The
Clinic Manager
is a licensed Physical Therapist, Occupational Therapist, or Speech-Language Pathologist (SLP-CCC) who provides clinical and operational leadership for a pediatric therapy clinic. This role oversees day-to-day clinic operations, ensures high-quality patient and family experiences, and leads a team of therapists and support staff in alignment with Therapy 2000’s mission –
We Improve Lives
.

• The Clinic Administrator fosters a collaborative, family-centered environment where therapists are supported to grow, children receive evidence-based care, and families feel empowered and informed throughout their therapy journey. Available 40 hours onsite.

• Oversees all clinical and administrative operations within the clinic, ensuring efficient workflows, quality patient care, and compliance with company policies and regulatory requirements.
• Provides direct therapy services as needed (sliding scale caseload based on direct reports) to maintain clinical engagement and support staff as needed.
• Ensures scheduling, documentation, and billing practices meet company standards and payer requirements.
• Monitors clinic capacity, attendance, and productivity to ensure optimal resource use and positive patient outcomes.
• Oversees clinic payroll, timekeeping, and operational reports through the EMR and HRIS systems.
• Serves as the primary liaison for operational, clinical, and facility matters.
• Supervises assistants as needed

• Provides direct supervision and leadership to a multidisciplinary therapy and administrative team (average of 15 direct reports).
• Recruits, interviews, hires, and onboards new staff to align with clinic needs and growth goals.
• Conducts performance evaluations, supports professional development plans, and provides coaching and mentorship to help therapists achieve excellence.
• Facilitates regular staff meetings, case discussions, and clinical trainings.
• Conducts shadow and mentor visits to reinforce best practices and ensure high-quality therapy delivery.
• Coordinates student placements and ensures appropriate supervision for interns and assistants per state and national guidelines.

• Champions a warm, welcoming, and family-centered clinic environment.
• Ensures communication with families is clear, compassionate, and educational, helping caregivers understand therapy goals, progress, and home programming.
• Supports family engagement through events, education, and collaboration with other community partners.
• Addresses family concerns promptly and professionally to maintain trust and satisfaction.

• Serves as the clinical and compliance lead for the clinic, ensuring all therapy services meet ethical and professional standards.
• Reviews and approves evaluations and re-evaluations for clinical accuracy and documentation quality.
• Provides ongoing education to staff regarding documentation, compliance, and clinical excellence.
• Leads or assists with audits, quality improvement initiatives, and corrective action plans.
• Promotes a culture of accountability, continuous learning, and evidence-based practice.

• Creates a positive clinic culture that promotes collaboration, engagement, and professional growth.
• Communicates regularly with the Divisional Director regarding staffing, performance, and operational needs.
• Partners with the Community Relations and Business Development teams to support community outreach and referral relationships.
• Participates in leadership meetings, strategic planning, and organizational initiatives.
• Recognizes and celebrates team achievements, reinforcing Therapy 2000’s values and mission.

• Assists with clinic safety, emergency preparedness, and facility maintenance coordination.
• Serves as a Super User for the EMR and assists with staff training and troubleshooting.
• Supports continuing education and in-service opportunities to maintain staff competency and engagement.
• Performs all duties in compliance with company policies and applicable laws.
• Performs additional duties as assigned by leadership.

• Graduate…