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Customer Service Representative – Cypress
Job in
Cypress, Harris County, Texas, 77410, USA
Listed on 2026-02-01
Listing for:
Municipal Operations & Consulting, Inc.
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Job Description
If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Apply now to join our dynamic team as a Customer Service Representative!
Responsibilities- Handle incoming customer inquiries via phone and email.
- Provide accurate and timely information to customers regarding services.
- Assist walk-in customers.
- Resolve customer complaints or issues in a professional and efficient manner.
- Collaborate with other departments to ensure customer satisfaction.
- Take payments by phone and in person.
- Maintain customer records and update information as needed.
- Excellent communication skills, both verbal and written.
- Strong problem‑solving abilities and attention to detail.
- Ability to analyze customer needs and provide appropriate solutions.
- Previous customer service experience with a water utility company preferred.
- Proficient in using computer systems and software applications.
- Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
- Positive attitude and ability to work effectively as part of a team.
- Full medical, dental, vision available after 60 days.
- 401(k) after 1 year of employment.
- Paid holidays after 90 days.
- Two weeks paid vacation after 1 year.
Full Time
LOCATIONCypress, Texas
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