Parts Sales Representative - Cypress, CA

Parts Sales Representative

Raymond West is looking for a dynamic Parts Sales Representative (PSR) to join our team! The Parts Sales Representative is responsible for calling on a blend of existing customers on a regular basis and developing new customers through cold calling within a defined geographical territory by selling the Parts Department's Raymond Parts, Dura Source and RBI (Raymond and Beyond) products, OTR (Other than Raymond) and services in accordance with established company prices and policies.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry‑leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below.

• Compile lists of prospective customers for use as sales leads, based on information from sales leads, business directories, regular meetings, and communication with CCM's and Parts Sales staff, all of whom assist in identifying potential customers through recognition of "in house" maintenance plans which will benefit from our services.
• Travel throughout assigned territory to call on regular assigned and prospective customers; to solicit orders or talk with customers on sales floor or by phone.
• Display and/or demonstrate products, using samples or catalog, flyers or product cut sheets and emphasize sellable features. Participate in product marketing plan through distribution of flyers, cut sheets, samples, etc.
• Quote prices and credit terms and prepare sales contracts for orders obtained. Distribute credit applications when applicable.
• Estimate the date of parts and product delivery to customers based on knowledge of own firm's production and delivery schedules.
• Sell, maintain, and implement customer consignments and parts onsite programs. In addition, manage consignments inventory, obsolete inventory and restocking levels as directed by Parts Inventory Control manager or Parts Department Manager.
• While in assigned territory, make cold calls to solicit new business. Focus on a minimum of 10 new prospective customers per month. Follow up on cold calls by returning calls within one week from initial visit. Submit detailed call reports to the Aftermarket Sales Manager at the end of each month.
• Strive for professionalism by observing and complying with all Company regulations and policies. In addition, represents the company loyally, faithfully, and with integrity. Maintain close and friendly contact with all customers and prospects within the assigned territory.
• Hold all sales literature, price lists, and related material in a secure and confidential manner. Prevent such literature or material from being obtained by competitors.
• Willing to agree to changes in sales quotas or dollars sold as needs indicate.

• Excellent written and verbal communication skills
• Excellent organizational time‑management skills
• Proficient in Microsoft Office Suite and similar software
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of organization.
• Must be able to maintain effective working relationships with employees, co‑workers, and managers in other departments.
• Must be willing to work off‑hours as specific needs dictate and willing to assume more responsibility as required.
• Communicate with all technicians in your assigned area for business leads.

Minimum

Education and Experience:

Determined by position.

• High School diploma or general education degree (GED). Minimum 1‑year related experience and/or training, or equivalent combination of education and experience.
• Minimum of 1 year demonstrated selling skills.

• 50‑60% (20‑24 hours a week)
• Must be able to be insured by Raymond West

• Position is non‑sedentary.
• Specific vision abilities required by…