Enrollment Specialist

Overview

As an enrollment specialist for Kid’s World Learning Center, the role focuses on helping parents navigate the enrollment process and placing children in a safe and nurturing environment. The position uses a Childcare CRM to follow up with leads and convert them into enrollments.

• Communicating with parents
  :
  Serve as the primary point of contact for prospective enrollees, providing information about programs, policies, and fees, and answering questions.
• Conducting tours
  :
  Give tours of the facility, highlighting classrooms, playgrounds, curriculum, activities, and safety measures.
• Completing enrollment paperwork
  :
  Assist families with registration forms, health forms, and emergency contact information.
• Managing waitlists
  :
  Maintain a waitlist when the center is full and communicate openings and availability.
• Managing leads
  :
  Use the Childcare CRM to manage leads from multiple channels, input information, and track lead status.
• Following up with leads
  :
  Contact leads via phone, email, and/or text to address questions or concerns and maintain open communication.
• Providing information
  :
  Share relevant details about programs, curriculum, staff, and facilities through the CRM.
• Scheduling tours
  :
  Use the CRM to schedule tours and share visit details with families.
• Converting leads to enrollments
  :
  Work to convert interested families into enrollments by staying in touch and addressing concerns.
• Overall goal
  :
  Make the enrollment process smooth and stress-free for parents while ensuring a safe, nurturing environment for children.
• Additional duties
  :
  Assist in day-to-day operations of the daycare as required.

• Excellent communication and organizational skills, with the ability to work well under pressure.
• Understanding of child development and the needs of young children.
• Ability to work effectively with parents and guardians.
• Familiarity with childcare CRM software and enrollment processes.

Contact us at:

Options to apply:

• Apply in person Mon-Fri
• Book an in-person interview:

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