Repossession Specialist II

Repossession Specialist II – Yamaha Motor Corporation, USA (Cypress, CA)

Yamaha has an excellent opportunity for a Repossession Administrator to join our team. The Repossession Administrator will be responsible for all administration, correspondence, and documentation throughout the repossession process. They will work to ensure that all applicable notices are properly documented and mailed in a timely manner and that compliance with all repossession policies, multi‑state and federal law is maintained. The role also includes heavy skip‑tracing with internal and external skip‑tracing tools to reduce and prevent losses on Yamaha financed powersports and marine products.

• Assign all repossessions, accurately appraise collateral, and communicate with repossession vendors to secure collateral. Handle impound notices, track collateral location after repossession, and handle redemptions.
• Obtain updates, approve fees from repossession vendors, and act upon them to maximize recovery efforts. Locate customers and find new leads using advanced skip tracing.
• Handle inbound and outbound calls for past‑due accounts while maintaining composure and professionalism. Collect and negotiate payment arrangements to cure delinquency and document the account accurately and efficiently.
• Build solid professional relationships with vendors that support the repossession process and provide support to dealers and internal departments for accounts placed out for repossession or repossessed.
• Ensure that repossession notices such as right‑to‑cure, notice of intent to sale, and deficiency letters are properly documented and mailed in a timely manner.
• Perform score cards on repossession performance, provide reporting, and make recommendations to management.
• Prepare account documentation for legal action, execute multiple tasks and assignments given by management.
• Understand and adhere to company policies and procedures. Comply with all state, federal laws and regulations regarding appropriate contact/dialogue with consumers.
• Ensure that all add‑on products (Service/Warranty/GAP/etc.) are cancelled in a timely manner.
• Assist/Back‑up for the Collection Specialist, Remarketing Administrator and Recovery Specialist.
• Other duties assigned by management.

• Associate’s degree or equivalent combination of education/experience.
• 4 years of experience in collections and repossessions in powersports/marine products and/or auto finance industry preferred.
• Strong knowledge of multi‑state repossession laws, FDCPA, SCRA and FCRA.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook, etc.).
• Strong written and verbal communication skills.
• Advanced skip‑tracing skills.
• Strong negotiation and persuasion skills.
• Ability to prioritize, multitask, meet deadlines with accuracy and adapt quickly to changes in a fast‑paced environment.
• Ability to handle difficult conversations, have patience, and act quickly in decision making using good judgment.
• Problem‑solving skills.

We understand that talent comes in various forms. If you’re excited about this role but your experience isn’t a perfect match, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

The pay range for this position is $56,195 to $64,050. Yamaha intends to offer base pay dependent on job‑related experience. Base pay is part of Yamaha’s Total Reward program; the Talent Acquisition Team will share more details as candidates progress.

• 401(k) and Profit Sharing
• Fertility Benefits
• 37.5‑hour workweek
• Medical, Dental, Vision
• Life and AD&D Insurance
• Wellness Program
• Short‑Term Disability Coverage (for hourly roles)
• Long‑Term Disability
• Student Debt Repayment Benefits
• Ability to borrow Yamaha product

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.