Assistant Head of Service

The post holder will lead the business support, contract, and performance functions within Complex Care, delivering an efficient and timely service to improve performance across the Directorate.

An exciting opportunity has arisen for a highly skilled and innovative leader to join Complex Care Services as Assistant Head of Service.

Reporting to the Directorate Head of Service, this pivotal role will lead the operational and business support, contract management and performance functions within Complex Care, ensuring services are planned and delivered in a cost-effective, efficient and sustainable way. The post holder will play a key role in service transformation, integration and partnership working, supporting the delivery of modern, patient and citizen-focused services across the Directorate.

This role requires strong strategic leadership, system-wide thinking and the ability to work collaboratively across organisational and professional boundaries to improve performance, quality and outcomes.

Please read the job description for main duties and responsibilities.

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job Description

The successful applicants should have:

A proven track record of being reliable and dependable.

A flexible approach to work would be a great advantage.

Please ensure you evidence all of the above mandatory criteria and how you meet the essential and desirable criteria specified in the person specification in your application form. Failure to do so will result in your application not being shortlisted

• Educated to master's degree level or equivalent level of work experience
• Evidence of recent, relevant continual professional development
• Significant experience of Partnership working

• Extensive experience, working at a senior level in a large complex organisation
• Previous senior management experience responsible for service development and planning
• Experience of primary, community, acute or Local Government change/
• Significant experience of working with staff, their representatives and trade unions/professional organisations
• Experience of Health Board information systems and processes
• Development and implementation of integrated care pathways/integrated service models
• Knowledge of commissioning
• Knowledge of intermediate care Understanding of costing techniques, benchmarking and VFM tools

• Ability to travel as required to do the job
• Show resilience, stamina and reliability under sustained pressure, never losing sight of objectives

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.