External Supply Coordinator

In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.

The purpose of this role as the External Supply Co‑ordinator will be to support the External Supply Planners by ensuring timely order acknowledgements, delivery confirmations, and accurate ERP data. This role drives execution discipline and data integrity across the external supply chain operations. The External Supply Coordinator provides administrative and transactional support for supplier planning and scheduling activities. The role is essential to the daily execution of supply chain processes, ensuring that order acknowledgements, delivery confirmations, and ERP data are maintained in a timely and accurate manner.

It acts as a critical support function to planners, helping to drive execution discipline and data hygiene across external supply operations.

• ERP Order Management
  • Issue purchase orders and schedule updates based on planner and supplier feedback or ERP output.
  • Monitor open order report to ensure all POs are acknowledged within SLA.
  • Follow up with suppliers for missing acknowledgements or confirmations.
• Data Maintenance, Reporting & Audit
  • Update planning data (e.g. lead times, minimum order quantities) under planner guidance.
  • Support audits and clean‑up activities related to supply parameters.
  • Run standard reports to support planner decision‑making.
  • Assist in preparing weekly / monthly supplier performance data.
  • Manage data and files effectively to ensure traceability.
  • Support cross‑functional alignment through clear data sharing and follow‑up.
• Supplier Coordination & Communication
  • Download and disseminate exception message reports for order alignment.
  • Update inbound delivery dates in the system based on supplier communication.
  • Be first point of contact for basic supplier queries (e.g. PO copies, invoice references).
  • Send forecast data to suppliers on a regular cadence.
  • Escalate any delays, quantity mismatches, or delivery shortfalls to External Supply Planners.
  • Resolve delivery discrepancies, feeding root cause back to performance stakeholders.

This role is subject to pre‑employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment.

• Minimum GCSE Grades A-C (or equivalent) in Maths and English.
• Working knowledge of Microsoft Office and ERP systems.
• Ability to work in a fast‑paced environment with a dynamic and flexible approach, as well as the ability to work under pressure.
• Familiarity with inventory or logistics processes.
• Knowledge of aerospace, automotive or regulated industries.
• Experience working with suppliers or external stakeholders.
• Strong analytical and problem‑solving skills.
• Self‑motivated and possessing the ability to work on own initiative and as part of a team.
• Strong presentation and communication skills.
• Data driven.

Safran is an international high‑technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats‑manufactured aircraft seats are currently in service with air fleets around the world. Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools.

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