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Customer Service Rep Customer Success Mgr./ CSM

CX Improvement Coordinator

Job in Cwmbran, Torfaen, NP44, Wales, UK
Listing for: Career Choices Dewis Gyrfa Ltd
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A local recruitment agency is looking for a Continuous Improvement (CI) Co-ordinator in Cwmbran. This permanent position involves supporting continuous improvement in the Customer Experience function by working with various teams, identifying process enhancements, and implementing customer-focused changes. Key responsibilities include leading improvement initiatives and providing operational support during busy periods. Strong customer service experience and proficiency in Microsoft Office are essential for success in this role.
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