Patient Services Representative - Part Time

Job Category
:
Patient Services

Requisition Number
: PATIE
004904

Posted :
February 6, 2026

Part-Time
• On-site

Showing 1 location

POSITION SUMMARY
:
The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

• High school graduate, or equivalent
• Previous medical office experience and knowledge in medical coding/billing is preferred

• Physical Activity:
  Talking, Hearing
• Physical requirements:
  
  Sedentary work. Involves sitting most of the time
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned

Equal Opportunity Employer
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