Client Consultant
Listed on 2026-01-26
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Customer Service/HelpDesk
Bank Customer Service, Banking & Finance -
Finance & Banking
Bank Customer Service, Banking & Finance
Flagstar Bank, N.A. is one of the largest regional banks in the United States, with headquarters in Hicksville, New York, and over 340 locations across nine states, including significant presence in the New York/New Jersey area, the upper Midwest, Florida, and the West Coast. As of September 30, 2025, the bank reported assets of $91.7 billion. Flagstar Bank prioritizes creating a diverse and inclusive workplace that fosters teamwork and innovation.
With a customer-first approach, the bank is committed to building strong relationships, offering personalized financial solutions, and supporting community development.
This is a part-time, on-site role located in Cuyahoga Falls, OH, for a Client Consultant at Flagstar Bank. The Client Consultant will be responsible for fostering and maintaining strong client relationships by delivering exceptional customer service. Day-to-day tasks include providing personalized banking solutions, addressing client inquiries, assisting with financial transactions, and ensuring client satisfaction while upholding the bank’s commitment to excellent service.
Qualifications- Strong interpersonal and client relations skills for developing and maintaining positive customer connections
- Excellent communication and customer service abilities to effectively address client inquiries and concerns
- Analytical skills for identifying client needs and providing tailored financial solutions
- Ability to work collaboratively and contribute to a team-oriented environment
- Previous experience in banking, financial services, or a related field preferred
- Proficiency with banking systems and technology is an advantage
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