Receptionist, Administrative​/Clerical

Overview

At H&R Block we believe people helping people. Our purpose is to provide help and inspire confidence. We focus on innovation and client experience through our long‑term strategy Block Next.

Seasonal client service professional works as a receptionist, greeting clients, answering phones, scheduling appointments, and ensuring client needs are met. You will match clients with the most suitable tax professional and keep the office clean and organized.

• Answer phones and greet clients in a friendly, personalized manner
• Match clients with the best‑suited tax professional
• Schedule appointments according to client preferences
• Ensure all client needs are met during in‑person, phone, or virtual service
• Maintain office cleanliness and resource organization with team members
• Perform other duties as assigned

• High school diploma or equivalent
• Ability to work flexible schedule and/or multiple locations
• Sales or marketing experience (preferred)

• Experience working in a fast‑pace environment
• Previous customer service background
• Ability to multitask
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program Better You
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical coverage, 401(k), retirement savings plan, and employee stock purchase plan (subject to eligibility)

H&R Block is committed to a connected, inclusive culture that values trust and authenticity. We support growth, collaboration, and well‑being for all associates.

H&R Block is an equal‑opportunity employer that celebrates diversity and inclusion. We welcome applicants of all backgrounds and veteran status.

Join H&R Block and make a meaningful impact. Apply now to become part of our team.