UAT Lead

UAT Lead

Location: Cupertino, CA - Onsite Day 1

Duration: Long term Contract

Job Description:

• 8+ years of experience managing User Acceptance Testing (UAT) as a test lead for complex, highly integrated projects
• Understanding of sales and sales operations processes in consumer channel sales or similar environment is highly preferred
• Well versed in multiple styles of Release and Change Management processes including Agile/Scrum, Waterfall, and Iterative;
  Experience in an Agile environment is a must
• Hands‑on experience with Salesforce platform is preferred
• Understanding of test automation framework design models and best practices
• Solid understanding of project management approaches, tools and phases of the project lifecycle
• Strong verbal and written communication skills with the ability to communicate at all organizational levels
• Ability to facilitate brainstorming sessions to gather lessons learned from implementation with business and BPR, and Information Technology group (IS&T)
• Excellent teamwork and ability to influence others (horizontally and vertically) to instill accountability to achieve results
• Experience working on projects for teams based outside the U.S.
• Strong level of customer focus and attention to detail
• Ability to thrive in an ambiguous environment and multi‑tasking
• High level of professionalism, energy and sense of urgency to make things happen

In this role, you will:

• Facilitate successful release of system enhancements / new functionalities from development to production
• Create Release processes and documentation to minimize customer impact during changes
• Management of end to end UAT activities including test process management, team coordination and communication of test results
• Lead cross-functional team to support each Release project plan and post Release/Change review and coach other PMs
• Work closely with project team to understand business requirements
• Review requirements documents to ensure that requirements are testable
• Develop test strategy, test plans, test cases, test scripts and test reports on multiple projects of varying size
• Create and maintain the test data for UAT scripts.
• Create, maintain, and report UAT metrics including SLAs and KPIs
• Validate that user expectations are achieved during the testing process
• Document and communicate UAT related risks to Project Management
• Coordinate smoke testing, facilitate sales environment planning and PROD refreshes, and review master data flows
• Facilitate triage calls and drive issues to resolution with IS&T and business partners to get closure on open issues
• Create and maintain overall UAT knowledge repository for the BPR team
• Provide UAT best practices and templates;
  Incorporate lessons learned to improve test planning and execution