Spa Manager – Cumming, GA

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Spavia At The Collection

We are an independently owned and operated luxury day spa located in Cumming, GA. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and our team can relax, recenter, and renew.

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• $45k-$50k Annually
• Additional bonuses based on business growth in retail, membership, gift cards, and ratings.
• Annual bonus range: $96K-$120K
• W2 employee
• Liability insurance
• Vacation pay
• Discount on products and treatments, along with friends and family discounts

• Family culture with compassion, integrity and team approach.
• Our teammates are fun and our biggest asset.
• Our membership program creates relationships, connecting people and communities together in many rewarding ways.
• Advancement opportunities in leadership with multiple avenues for increased pay and bonus potential.
• Our guests and members love us, the atmosphere and affordability allow them to return again and again.

• Team management: recruit, interview, hire and train new candidates; manage team of 10-18 specialists, schedules, requests off, maximize weekly schedules.
• Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards.
• Reporting: provide weekly sales, payroll reports bi-weekly and EOM numbers; set and adjust monthly goals to reach annual business goals.
• Leadership: motivate and train team to educate guests about treatments and products, provide an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
• Cleanliness: ownership of treatment rooms and storage areas to be clean, tidy and stocked; ensure state regulations are followed and up to date.
• Community relations: maintain relationships with local schools; attend job fairs, recruiting opportunities and build internship programs.
• Customer service: ensuring guest satisfaction is the highest in the industry.
• Inventory and supply management monthly.
• Marketing support with email campaigns, in house and social media.
• Community outreach.
• Weekend and holiday support is expected since this is a customer‑facing industry that thrives on weekend and holiday availability for our guests.

• Managerial experience; 2 years minimum.
• Spa experience preferred.
• Manager hospitality experience (examples: resorts, Ritz‑Carlton, St. Regis, etc.).
• Sales experience.
• Goal driven.
• Reliable, punctual, passionate and goal‑driven.
• Professional, and drug/alcohol free.
• Time management and organization skills.
• Computer proficient.
• A passion for working with people.
• Can‑do attitude and high energy.
• A team player with a passion for the spa and guest service industry.

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