Bar and Entertainment Manager

Concourse Experience Manager

Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager to lead operations in a high-volume, fast‑paced entertainment center. The ideal candidate is energetic, driven, and committed to exceptional guest service.

• Family‑owned business that treats team members like family.
• Training and career growth opportunities within a growing Southeast company.
• Fun‑focused work environment and community‑service opportunities.
• Core values:
  Respect, Listening, Exceptional Guest Service, Success Sharing, Dedicated to Fun, Cleanliness Focus, Giving Back.

• 1‑2 years of management experience.
• Friendly, outgoing and professional demeanor.
• Experience in hospitality and/or food & beverage preferred.
• Must be able to work weekends and holidays.

• People Leader – Develop team members, navigate chaos, motivate others, thrive in ambiguity, cultivate guest experiences.
• Operations Expert – Problem‑solver, cleanliness focused, takes initiative, floor management, budget proficiency, passion for hospitality.

• Maintain a “FUN” atmosphere.
• Identify & resolve issues impacting guest experience.
• Ensure location cleanliness.
• Validate compliance and training.
• Oversee floor management (bowling, bar, lane service).

• Act as Manager on Duty when needed.
• Report product/service issues.
• Review timecards.
• Track inventory quality.
• Check delivery statuses.

• Health & 401(k) benefits.
• Bonuses.
• Paid time off.
• Free bowling, laser tag & gameplay.

Stars and Strikes is an Equal Opportunity Employer.