Concourse Manager
Listed on 2026-01-27
-
Hospitality / Hotel / Catering
Event Manager / Planner
Concourse Experience Manager
Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager who is ready to be part of a high‑volume, fast‑paced Entertainment Center. The ideal candidate is energetic, driven, and has a solid work ethic, positive attitude, and superior guest service skills.
In this role you will oversee the overall operations and atmosphere of the concourse, meet and exceed sales goals, manage bowling and service operations, create memorable guest experiences, and train and maintain team members in a variety of positions.
Why Join UsWe are a family‑owned business and consider our team members part of our family. We equip team members to achieve their career dreams through training. With our expansion throughout the Southeast there are many opportunities for advancement. We encourage fun at work and community giving. We live out our core values:
Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back.
- 1–2 years of management experience
- Friendly, outgoing, and professional demeanor
- Preferred experience in Hospitality and/or Food & Beverage
- Must be able to work weekends and holidays
- People Leader:
Develop Team Members, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Exceptional Guest Experiences - Operations Expert:
Problem‑Solver, Cleanliness Focused, Takes the Initiative, Floor Management Experience, Budget Proficiency, Passion for Hospitality
- Ensure a “FUN” atmosphere
- Identify & resolve issues impacting guest experience
- Maintain cleanliness of location
- Ensure compliance and training validation
- Overall floor management (bowling, bar, and lane service)
- Act as Manager on Duty when needed
- Report product/service issues
- Timecard review
- Inventory quality control
- Delivery check‑ins
- Health & 401(k) benefits
- Bonuses
- Paid‑time off
- Free bowling, laser tag & gameplay
Be sure to follow us on Facebook, Instagram, Twitter, and Linked In to be informed of our upcoming hiring events.
Stars and Strikes is an Equal Opportunity Employer.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).