Controls Engineer

Overview

JOB TITLE:

Controls Engineering (Hybrid 1-day in office/week)

LOCATION:

Raven Volt Office, 2715 Ronald Regan Blvd, Suite 100, Cumming, GA 30041

BONUS:
Up to 10% based on company profit

VACATION:
Flex

REPORTING TO:
Sr. Director of Software Development

HOURS OF WORK:
Full Time

TRAVEL:
Light travel may be required (up to ~5%)

EDUCATION:

Bachelor’s in Electrical Engineering, Computer Engineering, or equivalent experience

EXPERIENCE:

2+ years in hardware/controls/edge integrations

DESCRIPTION:

Raven Volt is looking for a hands-on Controls Engineering professional who is responsible for edge device selection, configuration, integration, and field support for Raven Volt’s remote monitoring. This role blends technical leadership with real-world deployment execution—partnering closely with software engineering, a 24/7 NOC, installation teams, and external vendors to ensure secure, reliable, and repeatable deployments s position will drive the hardware/edge engineering roadmap, define standards and documentation, and serve as the escalation point for complex field issues involving communications, controls, and edge device behavior.

• Assist in defining and drivinghardware/controls strategy: device standards, test plans, validation processes, and deployment playbooks
• Integration of edge devices into Raven Volt systems (including device configuration, networking setup, data mapping, and connectivity validation)
• Improve MODBUS communication integrations (RTU/TCP), including register mapping, polling strategies, reliability considerations, and troubleshooting
• Partner with software engineers to align hardware interfaces, telemetry requirements, integration testing, and release coordination
• Collaborate daily with a 24/7 NOC to support production monitoring, incident response, and operational escalation paths
• Provide technical support to installation teams and ground crews: pre-deployment planning, commissioning assistance, and on-site/remote troubleshooting
• Manage vendor relationships: hardware sourcing, technical specifications, issue resolution, lifecycle planning, and RMA processes
• Ensure documentation is current and usable in the field: wiring diagrams, configuration guides, troubleshooting runbooks, and versioned release notes
• Drive continuous improvement of reliability, safety, and repeatability across deployments

• Ability to communicate ideas effectively to hardware, software engineers, and field technicians
• Able to work proactively and take ownership of outcomes
• Able to troubleshoot systematically under time pressure and support operational needs
• Comfortable working directly with vendors, field crews, and cross-functional stakeholders

• Hands-on experience with Red Lion Flex Edge (preferred) or similar edge devices
• Experience deploying and supporting edge devices in real-world field environments (commissioning, remote support, failure analysis)
• Solid experience with MODBUS communications (TCP and/or RTU)
• Demonstrated ability to work effectively with software engineering teams on system interfaces and telemetry requirements
• Comfortable operating in partnership with a 24/7 Network Operations Center (NOC)
• Ability to support and troubleshoot with installation teams and ground crews (remote and occasional on-site support as needed)
• Experience working with vendors on device selection, technical requirements, lead times, quality issues, and support escalation
• Basic scripting (Python, Java script or similar)
• Familiarity with SQL query language

• Experience with generator controllers (integration, telemetry, alarms, operating modes)
• Experience communicating with PLCs (interface design and field troubleshooting)
• Familiarity with switch gear (monitoring/telemetry, safety considerations)
• Industrial networking best practices
• Comfortable using Git Hub and version control best practices

• A strong hardware engineering team is built and operating with clear standards, documentation, and delivery cadence
• Deployments are repeatable and reliable, with versioned configurations and field-ready procedures
• Issues are resolved quickly through strong collaboration across hardware, software, the NOC, and installation teams
• Vendor relationships and hardware lifecycle planning reduce downtime and improve system reliability