Dental Treatment Coordinator

Overview

Dental surgical specialty office seeking an experienced treatment coordinator. 5 years minimum working in the dental field as a treatment coordinator or 5 years in a healthcare field as a treatment/patient/financial coordinator. The desired candidate is detail-oriented, follows directives, and strives for excellence. Strong communication and treatment presentation skills are a must!
Dental Treatment Coordinator

The Dental Treatment Coordinator is responsible for guiding patients through recommended treatment plans, ensuring clear understanding of procedures, financial arrangements, and scheduling. This role serves as a critical link between the clinical team and patients, with a strong emphasis on accuracy, professionalism, follow-through, and adherence to doctor directives.

In this position, one can expect a dynamic and patient-focused role that involves regular interaction with both patients and the dental team. The treatment coordinator should anticipate handling a variety of administrative tasks, from managing schedules to addressing patient inquiries. Adaptability and effective communication skills are key, as the coordinator will be dealing with diverse patient needs and coordinating with different members of the dental team.

The treatment coordinator plays a crucial role in creating a positive experience for patients by addressing their concerns, facilitating clear communication, and assisting with the financial aspects of their dental treatment.

Additionally, the position involves a strong focus on creating positive patient experiences, ensuring financial arrangements are clear, and contributing to the overall efficiency of the dental office.

Compensation: $21 - $27 hourly

A dental office treatment coordinator plays a crucial role in facilitating smooth communication between patients and the dental team. Here are the key responsibilities associated with the position:

• Daily Tasks:
  Appointment Scheduling.
• Coordinate and manage the dental appointment schedule, considering the availability of dentists and hygienists.
• Schedule routine check-ups, cleanings, and specific dental procedures based on patient needs and treatment plans.

• Patient Communication:
  Communicate with patients to schedule appointments, follow up on missed appointments, and send reminders.
• Address patient inquiries, provide information about upcoming appointments, and offer assistance in understanding treatment plans.

• Treatment Plan Presentation:
  Work with patients to develop payment arrangements and ensure financial agreements are clear.
• Present treatment plans to patients, explaining recommended procedures, associated costs, and the benefits of each. explaining recommended procedures, associated costs, and financing options.
• Address patient questions or concerns regarding treatment plans and provide additional information as needed.

• Insurance Verification and Billing:
  Verify patient insurance coverage and communicate details to both the patient and the dental team.
• Assist in billing processes, including submitting insurance claims, processing payments, and addressing billing inquiries.
• Address patient questions or concerns regarding treatment plans and provide additional information as needed.

• Patient Coordination:
  Collaborate with the dental team to ensure a coordinated approach to patient care.
• Communicate patient needs, preferences, and special considerations to dentists, hygienists, and other staff.
• Schedule and coordinate patient appointments, ensuring efficient use of time and resources.
• Communicate treatment plans, procedures, and financial obligations clearly to patients.

• Financial Consultations:
  Conduct financial consultations with patients, explaining treatment costs, payment options, and financing plans.
• Work with patients to develop payment arrangements and ensure financial agreements are clear and documented.

• Coordination with the Dental Team:
  Collaborate with dentists, hygienists, and other dental staff to ensure a coordinated approach to patient care.
• Communicate patient needs, preferences, and special considerations to the dental team.

• Follow-up Communication:
  Conduct follow-up communication with patients to ensure understanding of treatment plans and address any post-appointment concerns.
• Schedule follow-up appointments and provide reminders to patients as necessary.

• Record Keeping and Documentation:
  Maintain accurate and organized patient records, including treatment plans, insurance information, and financial agreements.
• Ensure compliance with patient privacy regulations and maintain confidentiality of patient information.
• Document patient preferences, special requests, and any relevant information to enhance the patient experience.

These responsibilities contribute to the overall efficiency of the dental office, enhance patient satisfaction, and support the seamless delivery of dental care.

Qualifications for a dental office treatment coordinator should include a…