Account Manager

Overview

As part of our Housing Business Unit, the successful candidate will manage relationships with existing Housing Association clients, focusing on customer retention and revenue growth by upselling and cross‑selling One Advanced solutions.

• Build and nurture strong relationships across a diverse and complex portfolio of existing clients
• Own and manage the full sales cycle, from identifying opportunities through to successful close
• Proactively generate, develop, and close business opportunities within the current customer base
• Deliver accurate and timely sales forecasts on a monthly and annual basis
• Create and maintain strategic account plans to meet or exceed individual sales targets

• Strong negotiation and closing abilities, focusing on delivering value to both client and business
• A proven track record of success in B2B sales, particularly within complex client environments
• Excellent communication, organisational and time‑management skills, with the ability to manage multiple priorities effectively

One‑month onboarding program providing in‑depth knowledge of our products, target market and commercial strategy.

• 26 days’ holiday + bank holidays (and the option to buy more) + 1 paid volunteering day every year
• Exceptional family leave: 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
• 24/7 Employee Assistance Programme for confidential support
• Private medical insurance for everyone, no medical‑history exclusions

• Group‑wide performance bonus, when we win, you win
• Income protection: up to 75% salary for 5 years if you ever need it

• Skills Hub learning platform with leadership pathways, future‑manager training and a huge online library
• Access to external training and apprenticeship

• Match It! Fundraise for a cause close to your heart and One Advanced will match part of the funding
• Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger

• ULEV car scheme with 1,000+ models
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover

One Advanced is one of the UK’s largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK’s most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.