Clinical Triage Practitioner Band 6

# Clinical Triage Practitioner Band 6## Job Introduction
** Package Description
** As a
** Clinical Triage Practitioner Band 6,
** you will be part of our valued team in our BSW Service, receiving access to exclusive rewards and benefits including:* **£38,682 - £46,580 (Band _ AfC Salary)
** with NHS Pension and full Agenda for Change terms and conditions
* Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
* Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
* Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
* Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
* An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ring fenced innovation funding each year
* The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
** Job Introduction
** This role is responsible for carrying out clinical triage for children and young people’s referrals into specialist services across BaNES, Swindon and Wiltshire (BSW), as well as some referrals for the School Aged Health Services in BaNES and Wiltshire. They will ensure all referrals - including urgent ones - are reviewed within the required time frames so that referrers, parents/carers, and young people receive clear outcomes, guidance, and “waiting well” support  addition, this role will work closely with the Clinical Triage Lead on multi‑disciplinary triage (MDT) for more complex or multi‑need cases, and may chair MDT meetings when delegated.

They will also support the Care Coordination team by helping respond to clinical queries and by communicating with families, education partners, third‑sector organisations, and other professionals in a timely and supportive way.

Overall, this role plays a key part in helping families navigate HCRG Care Group services and partner organisations to ensure care is joined‑up, holistic, and aligned to a stepped‑care approach.
** Base
* * To be agreed but will be at a base within BSW. This role will also include hybrid working vel may be needed to different locations within BSW.
** Main Responsibilities
** As a
** Clinical Triage Practitioner Band 6,
** you will play a vital role in delivering safe, effective, and timely clinical assessments to ensure each young person receive the most appropriate pathways of care.
* Provide timely clinical triage for all referrals, including urgent pathways, asking informed clinical decisions based on available information.
* Support the Clinical Triage Lead with multidisciplinary triage (MDT) for complex cases and lead MDT meetings when delegated.
* Use clinical expertise to support SPA and Care Coordination administrative processes.
* Navigate referrals across HCRG Care Group and partner services to ensure stepped, holistic and joined‑up care.
* Respond to clinical queries within agreed time frames.
* Communicate complex or sensitive information to families with empathy, managing conflict and escalating to the Clinical Triage Lead when needed.
* Ensure timely communication with service users and professionals.
* Build positive working relationships with partner organisations and explain pathways and triage decisions.
* Respond to queries from other professionals.
* Adhere to organisational policies, including safeguarding, and support their implementation.
* Ensure children and young people’s voices are represented and parent/carer concerns are acknowledged in triage decisions.
* Work collaboratively with schools,…