Events Sales Manager

Assist the Events Sales team to deliver outstanding events for all of our guests.

• Complimentary nights with breakfast within Dorchester Collection
• 50% F&B discount at selected restaurants within the Dorchester Collection
• Very generous Employee Introductory Scheme offered
• Team members' awards and incentives schemes
• Contributory pension scheme entitlement from date of commencement
• Life assurance cover for all team members
• Uniform laundered complimentary
• Complimentary meals whilst on duty at our team members' restaurants
• Complimentary Internet at allocated computers in team areas
• Interest free Season Ticket Loan
• Occupational Health, including subsidised osteopath treatments
• Complimentary Eye Test for VDU users

Work alongside the Event Sales Team, Guest Services, Kitchen and Banqueting teams.

To understand and be fully conversant with Opera, the website, intranet, e‑mail, and other office applications.

Have previous experience with working with an event sales operating system (such as Delphi, HART, Salesforce etc).

To meet prospective clients and conduct show‑rounds for both arranged appointments and ad hoc visitors, for Events and Groups business.

To assist the Group and Events Sales Team in negotiating for business, including hotel site inspections and the entertainment of clients, travel agents etc.

To collate and organise all pre‑event details to include event schedules, external suppliers, rooming lists, deposit schedules and food and beverage detail.

To meet with prospective couples for weddings, managing their full details, attending menu tastings as well as overseeing the wedding on the day.

To finalise event invoices and manage final payments.

To be responsible for the communication of all Event and Group activity to the front line team, through the distribution of timely and detailed Banqueting Event Orders, memo’s, summaries and in the providing of support for the hotel departments for all requirements of the guest arrival, stay and departure.

To actively promote and up‑sell the services and facilities available to guests within the hotel, promoting profitable revenue from other outlets (e.g. restaurants, spa, polo, valet etc).

Comply with all statutory and company health and safety, fire, bomb and security regulations. Ensure job‑required certificates are kept up to date.

Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required. You may on occasion be required to adjust your hours of work to cover the business needs.

You will be required to work at least one Saturday a month.

• 5 star hospitality experience
• Opera
• Working with an event sales PMS
• Well organised
• Interpersonal skills

United Kingdom

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation.

Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email career so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update.