Ombudsman Liaison Officer – Customer Services

A local government organization is seeking a Customer Services Ombudsman Liaison Officer for a permanent full-time role. This position involves guiding customers through the complaint process and managing relationships with council members and the Ombudsman. The ideal candidate should have excellent communication skills, resilience, and the ability to work in a fast-paced environment. A strong understanding of council services and good IT skills, particularly in Excel and PowerPoint, are essential.

The organization offers a diverse workplace focused on inclusion.
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