Service Controller

Overview

Job Title:

Service Coordinator
Salary: £26,000 - £28,000

Location:

Cumbernauld
Shift: Monday - Friday (40 hours)

My client, a specialist forklift and materials handling company, is seeking an organized and proactive Service Coordinator to join their dedicated service team. This is a key frontline position, responsible for supporting the smooth running of the service operation.

Job Types: Full-time, Permanent

• Open and manage service jobs from start to finish
• Allocate breakdowns and planned work to engineers
• Liaise with customers and engineers throughout the job lifecycle
• Process service documentation accurately
• Ensure clear communication between all parties
• Support the overall efficiency of the service department

• Experience coordinating a field-based team of engineers (ideally within materials handling, plant, or a similar industry)
• Strong communication skills - confident liaising with engineers and management
• Highly organized with the ability to prioritize a busy workload
• Positive, proactive attitude with strong attention to detail
• Customer-focused approach

• Competitive basic salary
• Company pension scheme
• Health Cash Plan
• Life cover

If you're looking for a role where you can make a real impact within a supportive and structured environment, this could be an excellent opportunity.