Head of Dealing

Please note: we have set an Final date to receive applications of Tuesday 10th March.

Moneycorppowers global payments for corporates,institutionsand high net worth individuals, combining worldwide reach with localexpertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clientsbenefitfrom our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology.

Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.

To provide leadership to the team, ensuring all team members are working towards achieving team and individual targets as well as acting as a primary contact for Under £1m & Online clients, executing client orders, and maintaining and developing client relationships.

Maximise Trading Income

• Execute client instructions to buy and sell currencies
• Focus on profit maximisation
• Ensure team targets set by management are achieved
• Ensure personal targets set by management are achieved

Ensure team KPIs are achieved

• Adhere to Moneycorp’s contact strategy by providing a minimum level of contact of at least once per month with each of our corporate clients
• Build strong personal and business relationships within an agreed portfolio of clients

Provide the Highest Level of Service

• Assist clients by providing them with a range of hedging strategies provided by Moneycorp
• Provide clients with up to date market commentary on a regular basis

Ensure the Highest Level of Professionalism and Compliance

• Ensure accurate data input on both dealing and CRM systems
• Managing client complaints in accordance with company guidelines
• Maintain records of all client contact including telephone calls, inbound or outbound written contact
• Ensure Company procedures and high standards are followed at all times. With particular focus upon KYC procedures and accurate maintenance of all CRM records, particularly client follow up calls
• Be aware of Anti-Money Laundering procedures and report any suspicious transactions
• Manage any process changes including such things as MiFID2 and any other regulatory updates

People Management

• Day to day management of team
• Lead by example to ensure good work practices and high standards are adhered to by the team
• Work closely with individual team members to ensure consistently high team performance and adherence to accepted processes
• Training for existing and new team members
• Ensure effective communication within the team e.g. feedback sessions and team briefings
• Produce necessary reports to manage the teams core metrics and KPI’s to include turnover, activity and retention

Knowledge and

Experience:

• Proven experience in foreign exchange markets
• Market, risk and business awareness
• Knowledge of markets, products and services
• Knowledge of relevant legislation and regulatory obligations
• People Management Skills
• Working within a multichannel pressurized environment
• Understanding and application of derivatives – desirable
• CF30 qualification is desirable

Skills and

Competencies:

• Understanding and experience of risk management techniques
• Good decision making and problem-solving skills
• Business and financial acumen
• Drive for results
• Excellent communication skills, both written and verbal
• Foster relationships with internal and external stakeholders at varying levels of seniority
• Good organizational skills
• Influencing and persuading skills
• Negotiating skills
• Possess a good balance of people and technical skills
• IT literate

Education:

• CF30 – desirable
• 2:1 or above from top 50 University - desirable

This is a full-time, permanent position with an opportunity to…