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Retail Store Associate

Job in Cumberland, Allegany County, Maryland, 21504, USA
Listing for: Surplus City
Full Time position
Listed on 2026-01-25
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail & Store Manager, General Retail
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

Retail Store Associate (FT)

The Store associate completes tasks that support the Store Manager and the overall customer base. These tasks may include carrying out daily procedures like restocking shelves, organizing supply rooms or managing the cash register. Their job is also to provide customer support in all departments.

Responsibilities
  • Greet customers as they enter the location.
  • Answer customer questions, respond to customer requests and resolve customer issues.
  • Complete accurate and efficient register transactions.
  • Perform inventory duties such as unloading, scanning and stocking products onto the shelves.
  • Maintain a safe and clean working environment by complying with procedures, rules and regulations.
  • Performs other duties as assigned.
Qualifications
  • Excellent critical and problem-solving skills.
  • Customer service skills.
  • Written and verbal communication skills.
  • Ability to perform simple calculations.
  • Extensive knowledge about the store product and services and customer-related policies.
  • Ability to operate or to quickly learn the store s point-of-sale system.
  • Integrity.
  • Ability to multitask and work in a fast-paced and busy environment.
  • General Knowledge of Fabrics and Crafts is a plus.
  • Knowledge of Hardware is a plus.
Education and Experience
  • High School diploma or equivalent preferred.
  • Previous retail experience preferred.
  • Successful completion of job training period.
Physical Requirements
  • Prolonged period of standing and walking throughout the retail space.
  • Must be able to bend, reach and lift up to 50 lbs.
Leadership Skills
  • Demonstrate leadership qualities and promote a positive, safe and clean work atmosphere.
Job Details
  • Store hours Monday - Saturday: 8am to 8pm and Sunday: 10am to 5pm.
  • Must be available to work evenings and weekends on a rotating basis.
  • Opportunities for career growth and development.
Benefits for Full Time Employees
  • Paid Time Off.
  • 401(k).
  • 401(k) Employer Match.
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Store Employee Discount.

PLEASE APPLY AT:

About Our Store

Surplus City was established in 1976 and has been a reliable, family-run supplier of merchandise for over 40 years. Surplus City has several retail stores throughout Pennsylvania, Maryland and Ohio, and deals in surplus items, factory overruns, buyback and closeouts, as well as buying directly from wholesale distributors and factories. We are looking for highly motivated, hard-working individuals to become a member of our team.

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Position Requirements
10+ Years work experience
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