Behavioral Health Navigator - Casual

Overview

UPMC is hiring a casual Behavioral Health Navigator I to support UPMC Western Maryland.

The Behavioral Health Navigator I will be responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the UPMC Western Maryland Emergency Department. They will develop initial treatment plans to facilitate disposition planning and assists with bed placement or disposition planning. They will have the ability to identify acuity level of patient and will facilitate the flow of information to promote effective communication regarding the patient care and patient operations and disposition.

The incumbent will work two 8-hour rotating shifts ever 2 weeks.

* UNDERGRADUATE & GRADUATE (IF APPLICABLE) TRANSCRIPTS MUST BE INCLUDED WITH YOUR APPLICATION*

• Complete all required documentation, including psychiatric evaluations and commitment paperwork.
• Utilize DSMV for provisional diagnoses.
• Ensure accuracy and compliance with mental health laws and inpatient commitments.
• Understand insurance processes and obtain necessary authorizations.
• Participate in interdisciplinary activities and maintain competency requirements.
• Use up-to-date technology for patient care, assessment, and referral planning.
• Handle a high volume of calls and efficiently meet caller needs.
• Follow outpatient scheduling and referral documentation guidelines.
• Respond promptly to appointment or inpatient admission requests.
• Review and summarize patient information for behavioral health admissions and appropriate placement.
• Present cases verbally to physicians and others.
• Demonstrate triage and assessment skills for medical necessity or outpatient clinic suitability.
• Provide accurate, timely information to coworkers, physicians, and outside agencies.
• Access social systems to provide resource-specific information and facilitate patient/family referrals.