Unemployment Insurance Associate — Call Center Specialist
Job in
Cumberland, Allegany County, Maryland, 21504, USA
Listed on 2026-02-02
Listing for:
Maryland
Full Time
position Listed on 2026-02-02
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
A state government agency is seeking an Unemployment Insurance Associate I to provide professional assistance to claimants. This role involves handling inbound calls, collecting and documenting information for unemployment benefits, and identifying claimant needs. Applicants should possess a high school diploma and experience in a clerical or call center environment. The position offers a full-time contract with eligibility for benefits, including health coverage.
Spanish-speaking candidates are encouraged to apply.
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Position Requirements
10+ Years
work experience
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