Retail Sales Support - Westfield Culver Rack

Overview

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you will be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals.

We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process.

Sales and Customer Service

• Work with the team to ensure the salesfloor stays "runway ready" and is organized through re-merchandising and straightening throughout the day.
• Assist customers at the register with a variety of transactions across in-store, online and mobile platforms, operating a point-of-sale system, bagging items of all sizes, handling bulky or heavy items, and ensuring a seamless and friendly experience.
• Create a smooth fitting room experience by greeting and assisting customers and sorting and returning clothing to the floor.
• Keep the store clean and clutter-free by sorting and returning clothing to the salesfloor.
• Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
• Demonstrate expertise in all technologies used in the store environment.
• Adhere to operational, merchandise and asset protection standards.
• Promote initiatives like the Nordstrom Rewards program.

A day in the Life for Stock Support and Fulfillment

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer orders following quality, packing and shipping standards.
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general store support, e.g., set up special events, organize backroom, markdowns, and relocate store fixtures.
• Varied shifts, including early mornings, closing, weekends and holidays.

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling.
• Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
• Stock and Fulfillment Only:
  Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and Employee Assistance Program resources

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants:
Nordstrom conducts background checks after the conditional offer and considers qualified applicants with criminal histories in a manner consistent with legal requirements per applicable ordinances. Additional state and location notices are available in the Legal Notices document within the Nordstrom Careers site FAQ.

Applicants with disabilities who require assistance or…