Growth Marketing Cross-functional Project Manager

Growth Marketing Cross-functional Project Manager

Culver City, California, United States Marketing

At Apple, we create products and services that enrich millions of lives around the world. Our Services Growth Marketing team is at the heart of this mission, crafting compelling communications that connect users with the incredible breadth of Apple's offerings — from Apple TV to Music, iCloud, Apple One, Fitness+, and beyond. The Growth Marketing PMO team supports orchestrating the intake, execution, and timely delivery of these marketing messages.

We are seeking a skilled Cross-Functional Project Manager to join our dynamic team.

In this role, you will be instrumental for the intake, planning, tracking, and launching of high-impact campaigns and projects that drive the sustained growth and engagement of Apple's innovative media services. You are a results-oriented leader with a proven ability to identify, scope, and manage the end-to-end delivery of complex, cross-functional initiatives. You will partner closely with teams across Product, Design & Marketing and Apple Services Engineering, engaging with Engineering, Product, Operations, Design, Globalization, Business, and more.

You have a high attention to detail and are committed to timely execution, adeptly deciphering critical information to inform Growth Marketing team planning and deliverables, and skillfully balancing competing business priorities.

If you are passionate about delivering exceptional results and ready to make a significant impact on how millions discover and engage with Apple Services, consider joining our innovative team!

• Orchestrate and Deliver:
  Identify dependencies, align scope, and manage the end-to-end delivery of complex cross-functional projects, fostering seamless collaboration across Product Design & Marketing and Apple Services Engineering.
• Facilitate Operational Excellence:
  Support the intake and iterative planning process for campaigns across multiple lines of business, optimizing marketing operations team resources. Develop comprehensive work-back schedules for high-impact email, push, and in-app marketing campaigns, ensuring timely and effective deployment.
• Ensure Data Integrity:
  Maintain impeccable accuracy of campaign data within project management systems, establishing a reliable source of truth for operational reporting.
• Drive Adaptability:
  Skillfully manage change requests across campaigns of varying complexity, ensuring flexibility and responsiveness to evolving business needs.
• Cultivate Partnerships:
  Build and maintain strong partnerships, leading collaborative efforts with diverse project management teams, including marketing and technical stakeholders.
• Lead Planning & Forecasting:
  Lead cross-functional meetings to meticulously define project scope. Align on level of effort, and provide insightful reporting for capacity allocation and forecasting, enabling strategic resource management.
• Champion Solutions:
  Identify and champion innovative solutions to complex risk management challenges through strategic partnerships and creative thinking.

• Bachelor's degree or equivalent practical experience.
• 7+ years of experience in project and process management, marketing operations, and enterprise resource allocation.
• Demonstrated experience with lifecycle marketing, CRM, email, mobile app development and / or software engineering lifecycle.
• Proven experience creating, managing, and optimizing complex project workflows, prioritizing initiatives, and tracking multiple projects using leading tools (e.g., Quip, Confluence, Wrike) and methodologies (e.g., Agile, Scrum).
• Experience partnering with product, engineering, analytics, and marketing teams to strategically prioritize features and programs.
• Strong oral, written, and interpersonal communication skills, with the ability to articulate complex information, present persuasively, and interact effectively with technical and non-technical teams.
• Ability to provide clear, concise, and actionable reporting, and to develop and deliver impactful presentations and training to diverse audiences.

• Demonstrated…