Pre-Sales Solutions Architect; Managed Services

Impact is hiring a Pre-Sales Solutions Architect to join our nationally ranked Best and Brightest workplace!

Impact is a leading national managed services provider, specializing in IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer‑centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth.

Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.

Founded in 1999, Impact proudly remains privately‑held and locally‑owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee‑focused culture.

Pre‑Sales Solutions Architects serve as technology experts. You'll partner with business leaders to uncover operational gaps, identify challenges, and design transformative technology solutions. Your expertise in IT infrastructure, cybersecurity, business applications, AI, and holistic digital transformation strategies will help shape technology strategies for companies looking to scale, modernize, and evolve.

Collaborating with seasoned sales teams and engineers, they conduct in‑depth business assessments to align technology with organizational goals, delivering tailored solutions backed by industry‑leading tools and expertise.

This role is pivotal in bridging technology and business strategy, ensuring clients achieve sustainable growth through innovative solutions.

• Lead discovery meetings to understand client operations, challenges, and transformation opportunities, introducing Impact’s Managed IT, Cybersecurity, and Digital Transformation offerings
• Play a key role in the Business Transformation Assessment (BTA) process including planning, solution refinement, and overall presentation of the final product
• Present actionable recommendations to executive stakeholders, translating complex technical details into business value
• Develop strategies for technology implementation, prioritizing ROI‑driven solutions that address IT, process efficiency, and scalability
• Align solutions with client goals in areas such as line of business application optimization, data analytics, AI‑driven insights, and process redesign
• Own the Managed IT and Digital Transformation pre‑sales pipeline, achieving assigned quotas and ensuring client success
• Conduct training sessions for sales teams to enhance their ability to identify qualified opportunities across IT, Cybersecurity, and Digital Transformation services

• IT & Cloud Solutions
  :
  Network infrastructure, Azure services, cloud hosting, backup & recovery, mobility management, and vCIO consulting
• Cybersecurity Solutions
  : SOC Monitoring, edge security, identity management, endpoint protection, disaster recovery, and compliance
• Digital Transformation Solutions
  :
  Robotic Process Automation (RPA), Business Intelligence, Rapid Application Development, AI‑Strategy Consulting, and Change Management

• Extensive industry experience in roles like Network/Systems Engineer, Solutions Architect, Sales Engineer, or in Leadership positions such as Infrastructure Manager, IT Director, VP of Technology, etc.
• Proven expertise in server/network infrastructure, cloud platforms (Azure, M365), virtualization, and security solutions
• Understanding of business applications such as CRM, ERP, and BI tools, with experience in optimizing these systems for operational excellence
• Strong technical writing and communication skills, capable of simplifying technical details for executive audiences
• Experience in a Microsoft Partner, managed services organization, or digital transformation consulting preferred
• Ability to manage complex sales processes and align cross‑functional teams for successful client outcomes

Our purpose is people. We empower…