Technology Operations Engineer, Amazon Studios

Technology Operations Engineer – Amazon Studios Technology

Amazon Studios Technology is looking for a Technology Operations Engineer to help drive the execution and improvement of key service delivery processes throughout the Studios organization.

The Technology Operations Engineer will have an excellent understanding of computer components (hardware and software) and a demonstrated willingness to learn and apply new technology.

• Support network, technology, software, and devices across Amazon Studios global productions.
• Provide first and second tier technical support, contribute to enterprise cross‑functional projects, and interact with software developers, executives, vendors, and other support teams.
• Conduct systems administration, troubleshooting, issue prioritization, root‑cause analysis, problem solving, and escalation across a variety of software and hardware environments.
• Drive the execution and improvement of key service delivery processes throughout the content production lifecycle and the global Studios organization.
• Support hardware devices, manage software applications, provide a positive customer‑service experience, and partner daily with cross‑functional partners.

• 4+ years of site reliability engineering (SRE), systems engineering, systems administration, Dev Ops, security administration, or network administration experience.
• 5+ years of Linux experience.
• 5+ years of systems engineering experience.
• Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience.
• Experience in Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent.
• Knowledge of TCP/IP and networking protocols such as HTTP and DNS.
• Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security.
• Experience working in a 24/7 production environment.
• Experience with service‑oriented architecture and web services.

The Tech Ops teams support the Studios production personnel (cast and crew) and Studios business teams (content development, software engineering, content programming and marketing). We work in a team environment and regularly collaborate with studio production personnel and studio executives at all levels.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon’s compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company.

Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit

This position will remain posted until filled. Applicants should apply via our internal or external career site.