Programmatic Solutions Consultant, PSC

Programmatic Solutions Consultant, PSC - US

Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand-side platform, Amazon DSP.

As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives.

Key job responsibilities include:

• Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives
• Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices
• Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations
• Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams
• Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers

A day in the life of a PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact.

About The Team

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. Our solutions on , services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.

Basic Qualifications

• 4+ years of experience in programmatic advertising in a consultative role, providing hands-on customer service
• Experience in digital advertising and client facing roles
• Experience with annual brand and media planning
• Experience (technical and operational) with multiple domain areas of programmatic advertising technologies
• Experience in digital advertising and client facing roles with a focus on data analysis
• Experience owning relationships with programmatic decision makers
• Ability to effectively present to and confidently communicate with business-to-business (B2B) customers
• Bachelor’s degree in marketing, communications, or equivalent work experience
• Fluency in English

Preferred Qualifications

• Experience in e-commerce or online advertising
• Experience in omni-channel marketing, search engine marketing or search engine optimization
• Experience in digital analytics and/or DMP, CDP
• Vertical specialization (e.g. in entertainment, automotive, etc.) within programmatic advertising
• Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners
• Organizational skills including prioritizing, scheduling, time management, and meeting deadlines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.