Workspace PM , Leo Workplace Operations; LWO

Workspace Experience PM , Leo Workplace Operations (LWO)

Job  | Amazon Kuiper Manufacturing Enterprises LLC

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

The Workspace Experience Coordinator plays a critical role in ensuring a seamless, efficient, and engaging workplace for employees. This role combines operational oversight with employee experience, focusing on parking compliance, café and food service readiness, and site communications. The coordinator will serve as a visible presence on campus, monitoring trends, reviewing parking violation and exception tickets, and walking the site to ensure spaces are clean, safe, and welcoming.

In addition to maintaining daily operations, this role will partner with stakeholders across facilities, security, food services, and space management to address issues, support employee engagement, and provide timely communications. Success in this position requires a balance of attention to detail, strong communication skills, and the ability to connect operational consistency with a positive workplace culture.

• Leverage deep understanding of the challenges employees face to prioritize programs and investments that will measurably improve their experience
• Work across program, product, and tech teams to standardize employee-impacting initiatives and implement mechanisms to continuously improve the employee experience
• Own end-to-end analysis and study quantitative and qualitative data from multiple sources to identify trends that can highlight important aspects
• Connect with employees in person/virtually to understand their experience in terms of what's working well and what needs improvement. Identify issues/concerns that need to be resolved. Document responses received in prescribed format
• Work with action owners to ensure timely closure of all identified issues and partner with relevant stakeholders to drive engagement initiatives
• Support leadership in managing conflicts and conduct end-to-end workplace solutions
• Travel up to 10% of the time may be required to support site operations and engagement activities

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

As a Workspace Experience Coordinator, you’ll keep workplace operations running smoothly while shaping a positive employee experience. You’ll oversee parking compliance, review violation and exception tickets, monitor food and café readiness, and ensure shuttle and site updates are communicated clearly.

Your day will include tracking data and metrics, sending communications, and escalating issues when needed, while also walking the site to check for cleanliness, food availability, and overall employee engagement. By partnering with on-site teams and stakeholders, you’ll create consistency, accountability, and a welcoming environment for all employees.

The Leo Workplace Operations (LWO) team manages construction projects, workspace strategy, lab environment programming, and facilities operations for Amazon Leo. Our mission is to optimize all Facilities operations within Leo environments to support high-velocity satellite production.

• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• 3+ years of program or project management experience
• 2+ years of operations, facilities, process improvement, or site coordination experience
• Experience managing day-to-day logistics or compliance processes in a technical environment
• Strong organizational skills with attention to detail
• Ability to communicate clearly with cross-functional stakeholders and follow through on tasks…