ISS Assistant Advisor; FWS - Y. Wang Study

ISS Assistant Advisor (FWS) - Y. Wang [Work Study]

Start Date: 7/1/2025

End Date: 6/30/2026

Number of Positions: 3

Hours per Week: 20 hrs/wk

Weekends

Required:

2 Saturdays of Add/Drop when campus is open

Evenings

Required:

Yes

Supervisor: Yaru Wang

Alternate Supervisor: Elizabeth Carson-Murphy

Remote Work: Yes (30%)

Position Type: Work Study

Department: AULA Office of Integrated Student Services

• Welcoming guests:
  Greeting visitors and providing a hospitable welcome.
• Handling inquiries:
  Answering phone calls, responding to student inquiries, and directing messages in a timely, friendly, and efficient manner.
• Resolving issues:
  Assisting students/customer inquiries in a branded, friendly, proactive, and efficient manner with appropriate follow‑up as necessary.
• Team collaboration:
  Work hand‑in‑hand with the ISS Advisors to achieve the department’s strategic priorities, goals & objectives for student success.
• Administrative support:
  Assisting with student record imaging and maintenance.

• Experience in office administrative support, student services work, and customer service relations.
• Demonstrated organizational skills, attention to detail, and ability to work independently and collaboratively.
• Strong verbal and written communication skills; computer usage and email skills.
• Analytical skills, team player traits, and problem‑solving abilities.
• Comfortable working in a fast‑pace environment under high‑level and minimal supervision.
• Ability to work with and manage academic records, including interpreting information, handling it with confidentiality, and ensuring proper review and storage.

Submit resume and cover letter. Email: edacanay.

Entry level

Full‑time

Other

Higher Education