Assistant Store Manager Trainee - Culpeper, VA

Assistant Store Manager Trainee - Culpeper, VA

2 days ago Be among the first 25 applicants

At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community.

Reports To:

Store Manager

• Manage, implement and maintain high standards of food safety and sanitation in all areas of the store to be in compliance with all state, federal government and Giant /Martins policies and procedures.
• Maintain clean, orderly, appealing and hazard free departments for Customers and Associates by adhering to the Company's safety, sanitation and merchandising policies and procedures.
• Cultivate and maintain superior customer relations in our stores through polite and efficient handling of customer inquiries and complaints, attention to Associate appearance and behavior and maintaining service level standards.
• Foster harmonious Associate relations through active involvement in Associate selection, orientation, training/development, performance appraisal, counseling, recognition programs, service awards, etc.
• Minimize department expenses by ensuring the efficient and proper use of supplies, laundry and department related equipment.
• Maintain a friendly, professional and well organized image throughout the store.
• Perform total store management responsibilities as required.
• Perform special store level projects as assigned by the Store Manager and/or Assistant Manager.
• Act as gatekeeper to all incoming customer reports, ensure responses to all service issues and coordinate responses to all other issues.
• Control all Service Department labor dollars through the use of the Labor Management System (LMS) and the maintenance of performance standards and crew complements.
• Monitor the performance of Service Department Associates to ensure that work quality and productivity is consistent with the standards established by the Company. (i.e. Labor %, IPM, SPAH, IPH)
• Control store shrink loss by monitoring cashier product handling, cashier ringing, scanning techniques, file maintenance performance and ensuring compliance with Company shrink control procedures pertaining to the Service Department.
• Control the loss of store monies through proper handling, refunds, deposits, etc., while ensuring all applicable service/office personnel are updated and trained in all Company cash control procedures.
• Oversee store payroll process to ensure that the payroll is accurate and in compliance with Company, State and Federal policies/statutes.
• Troubleshoot payroll related problems as well as maintain timely communication with the Corporate Office support departments regarding any payroll issues. (i.e. payroll, Employee Benefits, Human Resources)
• Serve as custodian of store records including store cash, grocery receiving, payroll and personnel. (i.e. performance appraisal, form compliance, hiring paperwork, Associate corrective reviews, training records, etc.)
• Oversee all file maintenance functions to ensure accurate pricing in all departments.

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.

• Associate

• Full-time

• Management

• Retail