Customer Service Representative

Location:

On-site

Schedule:

Sunday to Thursday | 12:00 PM – 9:00 PM
Job Type: Full-time

About the Role

We are looking for a reliable and professional Customer Service Representative to join our team. This role focuses on client communication, scheduling, and administrative support in a structured office environment.

Responsibilities

Answer and return calls professionally and courteously

Schedule and confirm appointments

Follow up with clients and messages

Manage communication via phone and email

Maintain organized records and daily administrative tasks

Support the operations team as needed

Requirements

Native or near-native English proficiency (at least C1 level)

1+ year of customer service experience

Strong communication skills

Organized and detail-oriented

Basic computer skills (Google Workspace, Microsoft Office)

Professional and reliable attitude

What We Offer

A stable, professional work environment
Supportive leadership and a team that works with structure and respect
Paid training and clear processes so you can succeed from day one
Growth opportunities based on performance
Modern office environment   , including a comfortable workspace and a rest/break area.
Mexican statutory benefits   , including IMSS and Infonavit, plus paid holidays, vacation, and aguinaldo (as applicable by law).

If you enjoy helping people and have strong communication skills, we’d love to hear from you!