Client Services Rep​/Office Services

Location:

On-site

Schedule:

Sunday to Thursday | 12:00 PM – 9:00 PM
Job Type: Full-time

About the Role

We are looking for a reliable and professional Customer Service Representative to join our team. This role focuses on client communication, scheduling, and administrative support in a structured office environment.

Responsibilities

~ Answer and return calls professionally and courteously

~ Schedule and confirm appointments

~ Follow up with clients and messages

~ Manage communication via phone and email

~ Maintain organized records and daily administrative tasks

~ Support the operations team as needed

Requirements

~ Native or near-native English proficiency (at least C1 level)

~1+ year of customer service experience

~ Strong communication skills

~ Organized and detail-oriented

~ Basic computer skills (Google Workspace, Microsoft Office)

~ Professional and reliable attitude

What We Offer

A stable, professional work environment
Supportive leadership and a team that works with structure and respect
Paid training and clear processes so you can succeed from day one
Growth opportunities based on performance
Modern office environment  , including a comfortable workspace and a rest/break area.
Mexican statutory benefits  , including IMSS and Infonavit, plus paid holidays, vacation, and aguinaldo (as applicable by law).

If you enjoy helping people and have strong communication skills, we’d love to hear from you!