IT Support Engineer. Education & Training

A specialist education technology provider supporting schools and Multi‑Academy Trusts across the South‑East is seeking an IT Support Engineer to be based on‑site at a well‑established secondary school in Surrey.

This organisation delivers modern, enterprise‑grade IT infrastructure to the education sector and works closely with leadership teams to ensure reliable, secure and forward‑thinking technology environments.

Location:

Croydon (Site based)

Salary: £26,000 - £30,000 DOE + Bens

Contract Type:
Full Time, Permanent

You will act as the dedicated on‑site IT Engineer, providing day‑to‑day user support while administering and maintaining the school's IT systems and network infrastructure. The schools are investing in modern technologies to support next‑generation teaching, offering strong technical exposure in a progressive environment.

• Provide responsive IT support to teaching and support staff
• Administer and maintain Windows Server (2019/2022/2025) environments
• Support Windows 11 devices and Microsoft 365 services
• Maintain wired and wireless networks, firewalls and filtering systems
• Troubleshoot PCs, laptops, mobile devices and AV equipment
• Keep users informed on issue resolution and system updates

• Strong customer service mindset with excellent communication skills
• Logical, methodical and calm under pressure
• Comfortable supporting users at all technical levels
• Professional and personable within a school setting
• Motivated to continue learning and developing skills

• Experience supporting Windows 11 and Microsoft 365
• Exposure to Windows Server 2019/2022 environments
• Knowledge of networking fundamentals (wired, wireless, firewall basics)
• Experience supporting end‑user hardware and AV systems
• Must live within commutable distance of Surrey‑based site
• Willingness to undergo enhanced DBS clearance