Client Success Manager

Client Success Manager
Immediate start
Monday to Thursday 8am - 5.30pm whilst training
then hours change after 2 month probation to 11am - 9pm Monday to Thursday
30,000

Sales Experience Required

We're looking for a driven Client Success Manager with proven sales experience to grow revenue across our lapsed and existing accounts. This role blends relationship management with proactive selling - owning accounts, closing deals, and delivering outstanding service while representing the brand at the highest level.

• Grow sales revenue within the house client base

• Act as the main point of contact and deliver first-contact resolution

• Chase quotes, close orders, and secure deposits and balance payments

• Manage orders end-to-end, including shipping updates and follow-ups

• Resolve client issues quickly and professionally

• Maximise touchpoints using approved sales techniques

• Maintain accurate CRM records and client communications

• Represent the brand professionally at all times

• Support and attend domestic and international trade shows

• Proven sales experience (essential)

• Confident communicator by phone and email

• Strong relationship builder with a commercial mindset

• Highly organised and KPI-driven
  
  Working fully onsite in East Sussex, this role is 4 days a week Monday to Thursday 8am - 5.30pm for 2 months while training then the hours will be 11am - 9pm

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.