Customer Service Rep - Dispatcher

Benefits

Are you looking for an exciting and challenging role in customer service? Look no further! Grove Mechanical is seeking a highly motivated and detail-oriented individual to join our team as a full-time Customer Service Rep - Dispatcher
. You will make a salary of $37,000 - $45,760 per year
. Plus, we offer the following benefits:

• Paid vacation and paid holidays
• Paid training
• Retirement plan with a match
• Health insurance
• The chance to level up your skills
• And more!

You will work Monday-Friday, 8am-5pm
.

Your primary responsibilities will include answering phone calls promptly and professionally, addressing customer inquiries, and providing exceptional service. Additionally, you will be responsible for scheduling service appointments, coordinating with our field technicians, and dispatching them to address customer needs efficiently. Your ability to multitask, prioritize, and maintain clear and effective communication will be essential in this role. By consistently delivering outstanding customer service and ensuring smooth operations, you will contribute to the success and reputation of our company.

Would you excel in this position? Here's what you need:

• Positive attitude
• Organizational skills
• Ability to multi-task
• Good communicator

At Grove Mechanical, we're not just fixing HVAC; we're crafting comfort with a mission to redefine industry standards. Our values revolve around excellence, collaboration, and a commitment to learning. Join a team that thrives on the synergy of expertise and innovation. We value our employees, and our team atmosphere is the heartbeat of our success.

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!

Must be able to pass a background check. Any job offer will be based on the results of background testing.

Salary: $37000 - $45760 per year