Treatment Coordinator

Advance Your Career as a Treatment Coordinator at Preferred Dental of Cromwell

Preferred Dental of Cromwell is growing - and we’re looking for experienced, patient-focused Treatment Coordinators to join our high-performing front office team. Located along the scenic Mattabesset River in Cromwell, CT, our modern, multi-specialty family practice blends advanced technology with a warm, collaborative culture that puts patients and team members first.

If you thrive in treatment planning, insurance coordination, and helping patients confidently move forward with care, this is an outstanding opportunity to grow your career in a respected, well-established practice.

• $25/hour + monthly incentive bonuses
• Multiple full-time openings

• Medical, dental, vision, life & disability insurance
• 401(k) with employer match
• 3 weeks PTO + 8 holidays
• 1-hour breaks

• Continuing education (CE)
• Clear growth paths
• Long-term opportunity in a 4.9★rated practice

• Monday-Thursday: 8AM-5PM
• Friday: 8AM-4PM
• Occasional Saturdays as needed
• No late evenings

Preferred Dental of Cromwell | 75 Berlin Road, Cromwell, CT 06416

• 9 operatories | Digital charting | Dentrix
• Multi-specialty team (General Dentistry, Perio, OMS)
• On-site parking
• Beautiful river views
• Loyal, long-standing patient base

As a Treatment Coordinator, you are a key driver of patient experience, case acceptance, and office productivity. You will:

• Present treatment plans and financial options with clarity and confidence
• Verify insurance, explain benefits, and billing-related questions
• Coordinate pre-authorizations and follow up on pending treatment
• Schedule treatment efficiently to support provider production goals
• Collect balances due at time of service and assist with AR-related items
• Partner closely with doctors and clinical teams to support same-day starts
• Manage treatment paperwork, consents, and documentation
• Support revenue cycle functions, including eligibility checks and claims follow-up
• Maintain compliance with HIPAA and office policies

• 2+ years of dental office experience (required)
• Previous Dental Treatment Coordinator experience (required)
• Strong background in dental insurance, billing, and financial coordination
• Knowledge of PPO, Indemnity, and HMO plans
• Dentrix experience (preferred)
• Excellent communication, organization, and patient-facing skills
• Ability to manage multiple priorities in a fast-paced environment

At Preferred Dental of Cromwell, Treatment Coordinators are valued partners in patient care - not just front desk support. You’ll work alongside an experienced clinical team in a practice that prioritizes trust, transparency, and long-term relationships.

and take the next career with a practice that invests in you.

Preferred Dental of Cromwell is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law.

All offers are contingent upon successful completion and passing of background and reference checks.