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UC & Connectivity Sales Specialist

Job in Crewe, Cheshire, CH3, England, UK
Listing for: Radius
Full Time position
Listed on 2025-12-30
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

We are looking for a UC & Connectivity Sales Specialist to join our growing team at Radius Connect Solutions. This is a specialist overlay role, working closely alongside our Account Managers (AMs) and Business Development Managers (BDMs) to help customers understand, adopt and gain value from Unified Communications, Contact Centre and Connectivity solutions.

You will act as the technical and commercial specialist, trusted advisor and “fixer” - supporting customer engagements, leading solution demonstrations (on‑site and remote), and helping translate customer challenges into clear, value‑led solutions.

Success in this role is measured through a balanced, outcome‑focused target, based on:

  • Gross Profit (GP) contribution, and
  • Growth in hosted seat numbers, reflecting long‑term customer adoption and value

These measures are designed to reward quality, sustainable solutions, not transactional selling.

Key Responsibilities

Customer & Sales Engagement

  • Support Account Managers and BDMs in customer meetings to identify challenges, shape solutions and articulate value
  • Lead and deliver customer demonstrations (remote and on‑site), tailoring demos to customer needs and outcomes
  • Work as a trusted advisor and problem‑solver, helping customers clearly see how our solutions address their pain points
  • Engage with customers across a wide range of sizes and sectors
  • Work closely with your aligned AMs and BDMs, building strong, collaborative relationships
  • Help upskill Account Managers and BDMs, enabling them to identify opportunities and confidently introduce specialist solutions
  • Share best practice, success stories and market insight with the wider sales team
  • Act as a bridge between sales, delivery and technical teams to ensure smooth customer journeys
Qualifications
  • Proven experience in Unified Communications, Contact Centre and/or Connectivity solutions
  • Experience in a sales specialist, pre‑sales or overlay role
  • Strong presentation and demonstration skills (remote and in‑person)
  • Ability to communicate complex solutions in a simple, customer‑focused way
  • Strong stakeholder management and collaboration skills
  • Commercially minded with a passion for helping customers solve real problem

Additional Information:
Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Salary starting from £40,000 with up to £40,000 OTE.

Our Benefits
  • Pension plan
  • Life assurance
  • Employee fuel card scheme
  • Electric Vehicle salary sacrifice scheme
  • Employee assistance programme
  • 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum
  • Time off for fertility treatment and in the event of pregnancy loss
  • ‘Cycle to work’ scheme

And of course, you will be part of a modern purpose‑built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more!

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

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