E-Commerce Specialist

Position: E-Commerce Specialist (Permanent)
E-Commerce Specialist

Location:

South Cheshire

Salary:
Up to £30,000 (DOE) plus benefits package

A well-established UK engineering and manufacturing organisation is seeking a dynamic and motivated E-Commerce Specialist to join its Marketing team. The company designs, manufactures, installs, and services technical equipment for a wide customer base and is continuing to invest in digital growth.

This role would particularly suit an IT or Marketing graduate, or an Ecommerce Associate/Specialist who is technically adept, digitally literate, and eager to develop hands-on experience across eCommerce platforms, digital marketing, analytics, and CRM systems.

We are looking for a proactive and technically capable Magento 2 eCommerce Specialist to manage, optimise, and continuously improve our online store. The position combines technical troubleshooting, digital marketing support, CRM management, content updates, and performance analysis to drive online growth and enhance customer experience.

Key Responsibilities

Troubleshoot and resolve technical website issues within Magento 2, liaising with third-party developers and vendors where required
Ensure optimal site performance, functionality, and user experience
Develop and implement strategies for continuous eCommerce improvement
Create and update website content pages
Ensure content accuracy, design consistency, and brand alignment
Manage CRM systems and customer data
Set up email lists and marketing audiences
Use tools such as Google Analytics and Looker Studio (by Google) and Microsoft Clarity (by Microsoft) to monitor and report website performance
Provide actionable insights to improve traffic, engagement, and conversions
Track KPIs and recommend data-driven improvements
Requirements

Understanding of eCommerce principles and online customer journeys (Essential)
Basic understanding of SEO principles (Desirable – training provided)
Experience working with Magento 2 (platform originally developed by Adobe) (Essential or advantageous)
Experience in eCommerce or digital marketing (1+ year desirable, but not essential for strong graduate candidates)
Familiarity with email marketing platforms
Familiarity with CRM systems
Experience using analytics tools
Strong analytical and problem-solving skills
Understanding of UX and digital marketing principles
Apply

If you are interested in developing your career in eCommerce and digital marketing within a growing technical business, please contact Becky Kerridge on (phone number removed) or simply apply with your current CV.

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