Customer Experience & Journey Lead
Job in
Crewe, Cheshire, CH3, England, UK
Listing for:
Likewize Corp.
Full Time
position
Listed on 2026-03-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
A global device protection firm located in Crewe is seeking a Customer Excellence Manager to enhance customer journeys across various teams. The successful candidate will take ownership of device protection processes, analyze customer insights, and collaborate with global teams to ensure excellence in service. You will drive
continuous improvement initiatives, emphasizing
data-driven decision-making and a customer-first mindset. If you thrive in a
dynamic environment that values teamwork, passion, and
professionalism, this role is for you.
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