Measure Technician

About the Role

M&M is seeking a Measure Technician to inspect, measure, and assess residential projects while delivering exceptional customer service. This role requires hands-on field experience, strong problem-solving skills, and the ability to work safely at heights and in confined spaces.

As a Measure Technician, you will ensure accurate measurements, confirm project scopes with customers, and support M&M’s high standards for service and quality.

• Climb ladders and traverse roofs up to 2 ½ stories tall
• Enter and navigate attic spaces for inspections
• Work outdoors in various weather conditions
• Learn and embrace M&M’s company culture, SOPs, and installation practices
• Attend internal and external training to achieve proficiency in services provided by M&M
• Apply M&M’s Guidelines for Bidding when confirming project scope
• Complete and submit all required documentation within 48 hours
• Respond to internal and external communications within 24 hours
• Inspect, measure, and assess residential projects to ensure accurate and efficient completion
• Meet with customers onsite to confirm project scope and resolve any issues
• Execute Change Orders for project changes under $3,000
• Cross-train and support other departments as needed
• Assist with installations and job site visits as required
• Promote a positive customer experience and provide peace of mind with every interaction

• Eligible to work in the United States
• 2+ years of field measurement experience in residential construction
• Basic iPad and computer skills
• Pass background and MVR checks
• Ability to stand for extended periods
• Ability to lift 40+ lbs unassisted
• Comfortable working at heights and in confined spaces
• Availability to work Saturdays as needed

• Problem solver and self-starter
• Coachable and confident
• Effective communicator
• Detail-oriented and timely
• Team player and growth-oriented
• Strong organizational skills

• First 30 Days
• Shadow measure appointments daily
• Learn the inspection process and forms
• Develop working knowledge of Vertex and company processes
• Accurately complete spec and inspection forms
• Familiarize with submitting packets to processing
• Begin learning installation practices for each vertical offered
• Conduct inspections independently under supervision
• Attend jobsite visits for each vertical
• First 60 Days
• Master three verticals for inspection and independent submission
• Achieve consistent timeliness in submitting inspection packets
• Attend internal and external training sessions to achieve proficiency in each vertical
• Achieve accuracy standards on material quantities submitted
• First 90 Days
• Master all internal processes, SOPs, and Vertex functionality
• Master installation practices for four verticals offered by M&M
• Demonstrate competency and full alignment with company culture
• 120+ Days
• Master installation practices for all verticals offered by M&M
• Independently perform inspections and accurate submissions across all verticals
• Cross-train to provide support for other departments within M&M

We value skilled professionals who are committed to high-quality work and exceptional customer service. As part of our team, you will grow your career, gain hands-on experience, and provide peace of mind with every customer interaction.