IT Field Services Technician - Creston​/Indianola​/Centerville, IA

Iowa Select Farms Job Description Title

Field Services Technician

IT Field Services Manager

02.25.2026

• We believe in doing the right thing every day, operating with character and integrity, and being stewards of our resource by committing to:
• Our Animals
• Our People
• Our Community
• The core values of an organization are those values we hold which form the foundation on which we perform work and conduct ourselves. We expect all leaders, managers, and employees to demonstrate, foster and promote:
• Respect:
  We treat people with respect regardless of personal opinions or differing backgrounds, and no one within the organization is more or less important than anyone else
• Accountability:
  We hold ourselves accountable for completing our job responsibilities and following through on our commitments. We encompass our ability to recognize our own strengths and areas for improvement as well as accept responsibility for the performance and actions of ourselves and our teams without blaming others
• Good Decision-Making:
  We are expected to continuously improve processes, attain results, and create efficiencies to achieve our mission while solving problems based on a combination of factual information, analysis, wisdom, and experience
• Flexibility:
  We must react to changing circumstances, ambiguity and uncertainty with confidence, openness, positive energy, and optimism.

Manage all physical aspects of alarm/ low voltage systems, internet communications, and other miscellaneous on farm technologies at production sites while working directly with office IT staff and production personnel to ensure these systems are up and running optimally at all times.

• Install and maintain alarm/ low voltage systems at sites.
• Install and maintain internet communications at sites.
• Perform preventative maintenance of these systems at sites.
• Communicate and collaborate with other field technicians.
• Communicate and collaborate with sites and end users.
• Maintain ticket system queue in timely manner.
• Acting in solving problems while exhibiting judgement and a systematic approach to decision making.
• Identifying the important dimensions of a problem, determining potential causes, obtain relevant information, and specify alternate solutions that result in effectiveness.
• Influencing the actions and opinions of others in desired direction; to exhibit judgement in leading others to worthwhile objectives.
• Creating positive energy in both individuals and groups to build high morale and group commitments to goals and objectives.
• Establishing and pursing specific courses of action for self and/or groups by organizing and prioritizing tasks.
• Demonstrating sound time-management skills by effectively and efficiently organizing, prioritizing, and completing multiple assignments in a timely manner.
• Able to interpret verbal and nonverbal behavior, to develop accurate understanding of other’s needs, values, and opinions.
• Interpreting verbal and nonverbal behavior, to develop accurate understanding of other’s needs, values, and opinions.
• Continually seek and accept opportunities for personal and professional growth.
• Perform other duties as assigned by supervisor.

• Adhere to Iowa Select Farms bio-security policy at all times which includes reporting any violations or concerns to management team
• Compliance with Iowa Select Farms safety policies and procedures which includes continuous education to maintain a safe work environment
• Follow Iowa Select Farms animal wellbeing policy at all times and partner with the Production Well-being team in a timely manner if an incident occurs

• The environment of this position will change daily pending weekly schedule
• This position will have duties in all facilities of Iowa Select Farms so employee will need to be comfortable working in and being exposed to all facility environments
• This position may require some tasks to be performed in outside weather conditions.
• The noise level in the work environment and job sites can be loud.
• While performing the duties of the job, the employee is frequently exposed to fumes or…