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Creston Valley Visitor Centre Representatives

Job in Creston, Union County, Iowa, 50801, USA
Listing for: Kootenay Employment Services Society
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 20.25 - 22.1 USD Hourly USD 20.25 22.10 HOUR
Job Description & How to Apply Below

Employer Regional District of Central Kootenay

Salary $20.25 - $22.10/hr DOE

Terms Seasonal P/T

Start Date

Requirements
  • High school diploma or GED, or an acceptable combination of education and experience.
  • Previous customer service work experience in a fast-paced environment.
  • Experience working with Microsoft Office products, including Excel, Word, and Outlook or willingness to learn.
  • Experience with cash handling.
  • Destination BC Visitor Center Counselling Certification (can be obtained after hired).
  • Super Host Training Certification (can be obtained after hired).
  • Thorough knowledge of the Creston Valley and Kootenay Rockies Region.
  • Must be a youth aged 15-30 or currently be enrolled in full-time school and planning to return to further full-time studies in the fall.
  • Ability to work with minimal supervision and exercise considerable independence of judgement.
  • Superior telephone manners and strong interpersonal skills.
  • Strong written & verbal skills to communicate with a diverse range of individuals.
  • Strong customer service orientation and an ability to communicate courteously and effectively with the public.
  • Ability to maintain and preserve confidentiality and act with tact and diplomacy.
  • Ability to understand and carry out established accepted procedure.
  • Ability to effectively manage interruptions and constantly changing priorities.
  • Willingness to learn and adapt to change.
  • Ability to speak a second language, in addition to English, would be an asset.

Duties:
These positions are grant funded and only open to applications from full-time students currently enrolled in post‑secondary education and/or youth applicants (15 to 30 years old). These are part‑time positions, but successful candidates may be scheduled up to 35 hours per week. These are term positions beginning mid‑May and ending late August 2026. Schedules will be varied and may include day and weekend shifts.

This posting, along with a detailed job description, can be found on our website at

The CVVC Representative's primary role is to provide visitors with information to enhance their experience in the area and promote longer stays in the Creston Valley. Additional duties include money handling, maintenance of displays, collecting statistical information while working collaboratively with other CVVC staff.

SUMMARY OF POSITION
  • Under the direction of the CVVC Coordinator, the CVVC Representative’s primary role is to provide visitors with information to enhance their experience in the area and promote longer stays in the Creston Valley.
  • Additional duties include retail sales, maintenance of displays, tracking tourist requests and required information, and working collaboratively with other CVVC staff.
  • CVVC Representatives will also be expected to promote and assist with local CVVC driven events where appropriate and provide mobile visitor services in the community.
ROLE AND RESPONSIBILITIES
  • Identify visitors’ needs, offering information and promoting tourism products and services.
  • Provide accurate information to visitors regarding destinations, transportation, accommodation etc., options and costs, and suggest suitable products in the community, region or province.
  • Respond to telephone, e‑mail, and in‑person inquiries from clients, business partners, and other parties.
  • Cooperate with CVVC Coordinator in the organization, implementation and follow‑up of Visitor Center related special events.
  • Track detailed visitor information as required.
  • Maintain displays and brochure stands.
  • Refer inquiries to the appropriate individuals, services, or departments across the organization, or to external organizations if appropriate.
  • Receive payments from customers and process daily.
  • As described in daily shift procedures: cash out and balance of Visitor Centre float, and inventoried items for sale.
  • Maintain general cleanliness and professional appearance of Visitor Center.
  • Promote and assist with local CVVC driven events.
  • Provide mobile visitor services in the community as directed.
  • Perform other administrative tasks as required.
  • Follow Work Safe BC and Occupational Health & Safety Guidelines at all times.
  • To Apply:

    Please use the contact information as directed in the listing.
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