Transport Returns Operative

Join AO – Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do.

As a Transport Returns Operative, you'll play a vital role in maintaining vehicle compliance, supporting warehouse operations, and ensuring a smooth end‑of‑day process for our drivers.

• Hours:
  
  40.25 hours per week
• Shift Pattern: 4 on 4 off (rotational)
• Start/Finish time: 10 am – 10 pm
• Job Type: Full time & permanent contract

• Debrief drivers and inspect returning vehicles for compliance and safety.
• Report defects, damages or safety concerns promptly.
• Communicate effectively with drivers on daily routes and operational issues.
• Assist with loading and unloading vehicles as needed.
• Manage returns documentation and perform related administrative tasks.
• Update depot performance statistics and contribute to daily reporting.

• An understanding of transport legislation and logistics operations is desirable.
• Ability to respond quickly and effectively to operational challenges.
• Strong communication skills (verbal and written).
• Competent use of Microsoft Excel.
• Confident in addressing vehicle‑related concerns with drivers constructively.

Ready to take the next step? Apply today and become part of a team that values reliability, teamwork, and growth.

We offer excellent internal development opportunities, employee discount, BUPA health care plan and a pension scheme.

• 24 days holiday
• Exclusive staff discount
• Enhanced maternity, paternity and adoption packages
• Make a difference day (two fully paid charity days a year)
• Access to AO Arena, Sales Sharks and Manchester Thunder.
• More benefits available on our AO Benefits page.

We are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other protected characteristic.